1. Service Standards
Partners listing services on Ticket Trek (Tour Operators, Hotel Owners, Transport Providers…) must commit to:
Providing services that match the descriptions and images submitted.
Ensuring safety standards and business licenses in accordance with the law.
No discrimination between Ticket Trek customers and direct customers.
2. Information
Updates Partners are responsible for continuously updating availability and pricing. In the event of Overbooking due to failure to update, the Partner must compensate or provide equivalent alternative services to the customer.
3. Settlement and Payment
The reconciliation and debt settlement process between Ticket Trek and the Partner will follow the Commercial Cooperation Agreement signed by both parties.