DISCLAIMER

Ticket Trek strives to ensure every trip goes smoothly. However, as an intermediary platform, we hereby notify you of the following disclaimers:

1. Accuracy of Information

Information regarding prices, schedules, and service images on the website is provided by Partners (Airlines, Hotels, Tours). While we regularly check, Ticket Trek does not guarantee that all information is absolutely accurate at all times (due to sudden partner changes).

2. Identification & Immigration

Customers are solely responsible for preparing valid identification documents (Passport valid for over 6 months, Visa, ID Card, etc.).

Ticket Trek is not responsible and will not refund if you are refused exit or entry by authorities due to personal reasons, legal issues, or lack of documentation.

3. Health & Personal Risks

Customers participating in travel activities (especially adventure tourism, trekking, diving…) must be aware of their own health status.

Ticket Trek assumes no legal liability for injuries, accidents, or loss of personal property occurring during the tour due to personal negligence or failure to follow the guide’s safety instructions.

4. Technical Issues

We are not liable for damages arising from internet connection failures, bank system errors, or technical issues from user devices preventing successful booking.